1. Please submit only system related problems, questions, functions or doubt etc
2. In matters regarding asking of the system changes, modification or changes, kindly send regular email to traineronline@11infotech.com instead, DO NOT submit through 11 Ticket System
4. Once the ticket has been logged, you may access regularly to check the replies or any updates from our Online Trainer
5. In the event of critical emergency cases such as system malfunction or unable to access, you may call to +66 2 692 6277 Ext: 105 (Trainer Online department) during 08.00 – 20.00 Hours (Thailand Time)